We ship our packages using United Parcel Service (UPS) UPS picks-up and delivers Monday through Saturday. We do our best to ship all orders within 24 hours. At times (specifically Fridays and Saturdays) we may hold a package until Monday to prevent it from sitting over the weekend at a UPS facility.
Redirected Packages – A $10.00 charge will be applied to your credit card to redirect packages when incorrect or incomplete addresses are given. Hospital, Nursing Home, Hotel & College Notice: When delivering to such places, we guarantee delivery to the mailroom or receiving department of the hospital, nursing home, hotel or college. It is then up to this department to deliver the package to the correct recipient. This may cause delays as the mailroom or receiving department does not guarantee delivery within a given period of time.
Products are not returnable. However, if you are not satisfied with the quality of an item, please contact us at 410-750-7677.